Refund policy

To be eligible for a return, the item must be in the same condition as when you received it: unworn, unused, with all tags attached and in its original packaging. You will also need your receipt or other proof of purchase.

To initiate a return, please contact us at shop@lothary-cosmetics.de. Please note that returns must be sent to the following address:

Limitbreak Ventures UG (haftungsbeschränkt)

Finkenweg 4

64625 Bensheim

If your return is accepted, we will send you a return label along with instructions on how and where to send the parcel. Items returned to us without a prior return request will not be accepted.

If you have any questions about returns, please feel free to contact us at any time at shop@lothary-cosmetics.de.

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